DISC is an excellent personal and business development tool and an integral part of all coaching engagements.
Communication is key in business and in our personal life, understanding what makes us and others ‘tick’ gives you a huge advantage when it comes to leading, managing and relating to people, helping you to cultivate positive relationships.
People are the most important asset of any company and learning how best to communicate and motivate people will have a positive impact on business results. Peoples behaviour can damage or enhance a business and be the reason why a business is successful, or not, the power and influence people have in your business, with each other, suppliers and customers is not to be underestimated.
DISC Profiling can be used in the following situations……….
Sales – Learn how to build instant rapport by tuning in to your customers preferences
Leadership and management – Modify your own style and bring the best out of your teams. Communicate with power and inspire those around you
Recruitment and team building – Identify the traits you need from a new employee and hire right the first time. Learn how to replicate your top performers and build productive teams
Team appraisals – Retrain and understand what really motivates them and what you can do to deliver
Conflict resolution – How to minimise conflict and how to deal with it when it occurs. Understand how to bring harmony to a challenging environment
Customer service & complaint handling – Discover how to help deliver the expectations of your customers and how to deal with it when you don’t
DISC Profiling
D – Drive I – Influence S – Steadiness C – Compliance
DISC helps you to identify…..
• Motivational drivers
• Preferred environments
• Goal setting preferences
• How an individual may set out to achieve goals
• Decision making strategies
• How an individual likes to be communicated with
• How an individual prefers to
communicate with others
• Greatest fears
• Possible challenge areas
How is the DISC Profile produced?
A DISC profile consists of an 18 page report that is created after the individual taking the report has completed a series of questions via a link received by email. The questionnaire takes approximately 7 minutes to complete.
The reports are delivered on an individual basis, where there are several people taking a DISC profile it is advisable to have a workshop prior to and following the DISC profile to ensure a more thorough understanding and to assist with improved collaboration within the team.
What is DISC?
• A psychometric test which is affected by environment
• One of the most highly validated instruments of its kind
• A tool that identifies the interaction of four factors (D.I.S.C)
• A system that opens a doorway of communication
Dr William M Marston, an expert in behavioural understanding, first identified the concept of the modern DISC behavioural system (he was also the inventor of the polygraph/Lie detector). Marston grouped people along two axes: either active or passive tendencies dependent upon their either antagonistic or favourable view of the environment. From this the four styles were formed:
D – Drive
I – Influence
S – Steadiness
C – Compliance
